Privacy Policy

Protecting the privacy of our supporters and safeguarding their personal data is something we take very seriously.

We process the personal data you provide according to European and Italian law. Here you can find the reports that regulate the use of and access to such data.

You can write to us by email at privacy@emergency.it with any relevant questions, doubts or requests you may have.

Processing of Personal Data – Informative Notices

For Donors and Supporters

Disclosure pursuant to EU Regulation 2016/679 (GDPR)

EMERGENCY ONG Onlus, with headquarters in Via Santa Croce 19, 20122 Milan (MI) – Italy, as data Controller under EU Regulation 2016/679 (hereafter the ‘GDPR’), intends to provide clear and comprehensive information about the rights of data subjects under the GDPR, in compliance with the principles of lawfulness, fairness and transparency while processing personal data.

1. DATA CATEGORIES

Personal data processed by the data Controller includes: (i) identification data (name, age, sex, tax code); (ii) contact/location data (residence or home address, postal code, home/mobile phone, e-mail); (iii) bank and/or payment details.

2. PURPOSES AND LEGAL BASIS

Personal data will be processed for the following purposes:

a) to carry out the donation procedure and/or to participate to specific initiatives promoted by the Controller, including any related activities requiring data processing (e.g. accounting process, summary or statement, financial reporting, registration form etc.);
b) to comply with internal administrative procedures and to fulfil consistent legal obligations or regulations in force in Italy (e.g. communication to the Italian Internal Revenue Agency (Agenzia delle Entrate), if applicable, for the pre-compiled income tax statement, pursuant to the Decree of the Ministry of the Economy and Finances of 30.01.2018)
c) to send informative, promotional and fundraising communication material related to EMERGENCYs’ activities, with appropriate personalisation based on the interests and preferences already expressed by the donor/supporter.

The provision of data for the purposes referred to in items a) and b) above is necessary to ensure the execution of contractual obligations and in compliance with internal administrative procedures or fulfilment of legal obligations and regulations in force in Italy. In the event that data processing is not allowed – or subsequently withdrawn – the donation procedure and/or participation to the above-mentioned initiatives will not be possible.

The “personalized” processing referred to in item c) above will be based on the legitimate interest of EMERGENCY, for the purpose of making the relationship with the supporter/donor more transparent, effective and long-lasting by means of consistent information on running activities and related needs, either during their start-up or during ther development. EMERGENCY believes it is of the utmost importance for the recipient to receive messages of its own interest, and so reflecting common expectations from a donor/supporter.

3. DATA PROCESSING

The processing of personal data which is necessary with respect to the purposes indicated above (pursuant to Art. 4 of the GDPR) are: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, confrontation, use, interconnection, blocking, communication, cancellation and destruction of data.

Personal data will be processed and stored, when appropriate, both on paper and electronically – including automatic processing – applying the highest available standards of security and confidentiality.

4. RECIPIENTS (either natural persons or legal entities)

Personal data will be processed only by authorised staff and possibly disclosed to:

a) banking institutions, which will process them to manage payment means and, when required and feasible, to the Italian Internal Revenue Agency (as referred to in item 2.b above));
b) third parties who may be appointed as data Processors under Art. 28 of the GDPR when in charge of specific processing operations, including communications and related activities (i.e. suppliers in charge of phone calls, sending of activity reports or other printed materials, e-mails, texts and so on) or to which data needs to be shared to comply with the law, legislation or codes of conduct, or to organise specific awareness initiatives.

Personal data in encrypted form only – i.e. ‘pseudonymization’ – may be transferred to third recipients (e.g. Facebook) for personalised advertisements (see the purposes in 2.c)).

The full list of appointed data Processors under art. 28 of the GDPR will be available at any time by addressing a notice to privacy@emergency.it. Personal data will not be disclosed for other purposes and will not be disseminated to the public.

5. RIGHTS OF DATA SUBJECTS

Data subjects can exercise their rights under Art. 15 et seq. of the GDPR at any time, and more precisely:

a) to have full access to the set of personal data processed by the Controller;
b) to obtain the rectification, integration, erasure of personal data or – when it’s due – the restriction of processing;
c) to object to specific processing of personal data, when it’s due;
d) to withdraw consent, when required, at any time: the possible withdrawal does not affect the lawfulness of the processing;
e) to have full access to the list of appointed data Processors;

by addressing a request to the attention of the Chief Privacy Officer, Alessandro Bertani, at EMERGENCY ONG Onlus, Via Santa Croce, 19 – 20122 Milano (MI) – Italy or by mailing privacy@emergency.it.

Data subjects may also file a complaint with the Italian Data Protection Authority (i.e. ‘Garante Privacy’).

(FOR ITALIAN TAXPAYERS ONLY – Data subjects can also object to their personal or donation data to be communicated to the Revenue Agency by sending an e-mail to opposizioneutilizzoerogazioniliberali@agenziaentrate.it or privacy@emergency.it, or by sending a fax to +39 06 50762650.)

6. TERMS OF DATA STORAGE

Personal data will be stored for no longer than necessary for the purposes for which the personal data are processed – in any case for a term not exceeding 10 years from the date of donation – without prejudice to any other rights , obligations or protection means provided by law.

7. DATA PROTECTION OFFICER

The Data Protection Officer appointed by the Controller is Mr. Nicola Tarantino.  Mr. Tarantino can be contacted by addressing a notice to EMERGENCY ONG Onlus, Via Santa Croce, 19 – 20122 Milan or by mail at dpo@emergency.it.

Last updated: 9 January 2020
This Privacy Notice may be updated. The latest version will be always available on this web page.

For Job Applicants

Disclosure pursuant to EU Regulation 2016/679 (GDPR)

EMERGENCY ONG Onlus, with headquarters in Via Santa Croce 19, 20122 Milan (MI) – Italy, as data Controller under EU Regulation 2016/679 (hereafter the ‘GDPR’), intends to provide clear and comprehensive information about the rights of data subjects under the GDPR, in compliance with the principles of lawfulness, fairness and transparency while processing personal data.

1. DATA CATEGORY

Personal data processed by the Controller includes:

Personal data such as:  (i) identification data (name, date and place of birth, tax code); (ii) contact/location data (residence or home address and post code, home/mobile phone, e-mail); (iii) photographic image; (iv) university degree and professional experience/performance; (v) data on current employment and other data needed for establishing and managing the employment contract; specific job vacancy requirements/working context and/or establishing and managing the employment contract, if any (e.g. information on health).

2. PURPOSES AND LEGAL BASIS

Personal data will be processed for the following purposes:

a) to seek and select specialised staff to employ in Italy or overseas;
b) to carry out the hiring procedure and to manage the employment relationships;
c) to send informative, promotional and fundraising communication material related to EMERGENCYs’ activities.

The provision of data for the purposes referred to in items a) and b) above is necessary to ensure the execution of contractual obligations in compliance with internal administrative procedures or fulfilment of legal obligations and regulations in force in Italy. In the event that data processing is not allowed – or subsequently withdrawn – seeking, selecting the applicants and/or establishing/managing the employment relationship will not be possible.

The “personalized” processing referred to in c) above will be based on the legitimate interest of EMERGENCY, for the purpose of making the relationship with the applicant/hired staff member more transparent, effective and long-lasting by means of sending consistent information on running activities and related needs, either during their start-up or their development. EMERGENCY believes it is of the utmost importance for the recipient to receive messages of its own interest, and so reflecting common expectations from an applicant/hired staff member.

3. DATA PROCESSING

The processing of personal data which is necessary with respect to the purposes indicated above (pursuant to Art. 4 of the GDPR) are: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, confrontation, use, interconnection, blocking, communication, cancellation and destruction of data.

Personal data will be processed, and stored when appropriate, both on paper and electronically – including automatic processing – applying the highest available standards of security and confidentiality.

4. RECIPIENTS (either natural persons or legal entities)

Personal data will be processed only by authorised staff and possibly disclosed to third parties who may be appointed as data Processors under Art. 28 of the GDPR when in charge of specific processing operations, including communications and related activities or managing databases in order to ensure protection, integrity, availability of applicant/hired member personal data.

Personal data for staff working on activities financed by big donors, whether public or private, or by international organisations, may come to the attention of or be processed by the same entities (or auditors or accountants appointed by them, including those based in non-EU countries) as independent processors or controllers, for assessing the activities, their accounting or the transparency of their funding.

In cases where activities area financed by big donors, whether public or private ones, or by international organisations (i.e. UN System, ECHO, WHO etc.) the Controlled may be required to disclose set of staff/beneficiaries personal data to those entities – or to auditors appointed by them, including those based in non-EU countries, as data processors or controllers – in the interests of operational assessment or accounting transparency.

The full list of appointed data Processors under Art. 28 of the GDPR will be available at any time by addressing a specific request to privacy@emergency.it. Personal data will not be disclosed for other purposes and will not be disseminated to the public.

5. RIGHTS OF DATA SUBJECTS

Data subjects can exercise their rights under Art. 15 et seq. of the GDPR at any time, and more precisely:

a) to have full access to the set of personal data processed by the Controller;
b) to obtain the rectification, integration, erasure of personal data or – when it’s due – the restriction of processing;
c) to object to specific processing of personal data, when it’s due;
d) to withdraw consent, when required, at any time: the possible withdrawal does not affect the lawfulness of the processing;
e) to have full access to the list of appointed data Processors;

by addressing a request to the attention of the Chief Privacy Officer, Alessandro Bertani, at EMERGENCY ONG Onlus, Via Santa Croce, 19 – 20122 Milan (MI) – Italy or by mailing privacy@emergency.it.

Data subjects may also file a complaint with the Italian Data Protection Authority (i.e. ‘Garante Privacy’).

6. TERMS OF DATA STORAGE

Personal data will be stored for no longer than necessary for the purposes for which the personal data are processed – in any case for a term not exceeding 5 years with respect to not hired candidates, without prejudice to any other rights under , obligations or protection means provided by law.

7. DATA PROTECTION OFFICER

The Data Protection Officer appointed by the Controller is Mr. Nicola Tarantino. Mr. Tarantino may be contacted by addressing a notice to EMERGENCY ONG Onlus, Via Santa Croce, 19 – 20122 Milan or by mail at dpo@emergency.it.

Last updated: 9 January 2020
This Privacy Notice may be updated. The latest version will be always available on this web page.

Video surveillance at the Naples Clinic

Disclosure on processing of personal data with video surveillance systems, in accordance with the Italian Data Protection Authority’s Provision of April 8 2010 (and subsequent amendments and additions) and EU Regulation 2016/679 (GDPR).

EMERGENCY ONG ONLUS (Via Santa Croce 19 – 20122 Milan), as Data Controller, acting through its President and Legal Representative, and pursuant to art. 13 EU Regulation no. 2016/679 (hereinafter “GDPR”), informs you that at its Naples Clinic (Ponticelli) a video surveillance system, in full compliance with relevant regulations (GDPR and the Italian Data Protection Authority’s Provision of April 8 2010) is in operation.

1. PURPOSE OF PROCESSING

Personal data of the interested parties – specifically, their images – are collected and processed exclusively for the fulfillment of the following purposes:

  • a. safety: protection of the safety of individuals and safety of patients;
  • b. protection of organization’s assets: prevention of thefts, robberies, damage, acts of vandalism.

The video surveillance system is to be considered indispensable for the safety of people and for the protection of assets owned by the organization. For these purposes, processing is necessary and falls within the legitimate interest of the owner.

2. PROCESSING

The processing of personal data is carried out by way of recording of images with a video recording system (CCTV), in compliance with the appropriate security and data protection measures.

The individuals concerned are adequately alerted of the video recording system by means of a notice posted before the entrance to the building, displaying the required minimum information. This notice is in compliance with the Italian Data Protection Authority’s Provision of April 8 2010.

A complete copy of this information is also available on the website, at the following address: https://en.emergency.it/privacy-policy/

The precise position of the video cameras is indicated in the plans available at the office of the Video Surveillance Data Processor, and can be consulted at request of the interested party.

3. ACCESS, COMMUNICATION, AND DISCLOSURE OF INFORMATION

Only specifically authorized individuals – namely, the data processor and the processors – may access the processed personal data.
Personal data will not be distributed and cannot be communicated to third parties, with the exception of legal authorities who have specifically requested them or are pursuing a criminal investigation.

4. DATA CONSERVATION PERIOD

The images recorded are stored for a period of no more than 24 hours after registration, except on public holidays, if the building is closed, or if criminal investigations require them to be saved for a longer time. At the end of the preservation period, images are deleted from the relevant electronic devices.

5. RIGHTS OF THE INTERESTED PARTY AND THEIR EXERCISE

You can exercise at any time the rights provided in Chapter 3 of the aforementioned Regulation, namely:

  • to have access to your personal data;
  • to obtain their cancellation or to limit the processing of your personal data;
  • to oppose the processing of your personal data;
  • to know the updated list of data controllers;
  • to propose a complaint to the supervisory authority (“Privacy Guarantor”);

as well as to exercise the other rights recognized by the applicable regulations.

This can be done by addressing a request to the Data Processor, Andrea Belfiore, who can be contacted at the EMERGENCY ONG ONLUS head office (Via Santa Croce 19 – 20122 Milan), at the address of the Naples Clinic (Ponticelli, via Pacioli 95); or by e-mail at privacy@emergency.it.

6. IDENTITY AND CONTACT DETAILS OF THE DATA PROTECTION OFFICER

The Data Protection Officer is Nicola Tarantino, who can be contacted at the e-mail address dpo@emergency.it or in writing (EMERGENCY ONG ONLUS, Via Santa Croce 19 – 20122 Milan).

Last revision: 9 January 2020.
This information may be updated. You can find the latest version on this page (https://en.emergency.it/privacy-policy/)

Cookie Policy

About the use of cookies on our websites

Information on the use of cookies

On the website en.emergency.it and on the other EMERGENCY websites we use cookies for different purposes:

  • to improve the browsing experience;
  • to manage the donation process in an optimal manner;
  • to collect data on the use of the site by users (for example the most visited pages, origin of traffic, site performance), which allow us to improve the content, functionality and navigability of the site;
  • to offer the public our site content and fundraising messages of interest – both on this site and outside of it (for example, on Facebook or other advertising platforms).

In this statement we explain in detail the types of cookies we use, what happens if you deny consent to their use, and the various ways in which you can manage the use of cookies on your devices.

First of all, we remind you that by pressing the “YES, I consent” button present on the notice concerning the use of cookies, or by browsing this site, you consent to our use of “remarketing and profiling” cookies, also from third parties (see below). We also use first-party technical cookies, third-party analytical cookies, and other types of cookies. In the section “Which cookies do we use and how, by user, can you check them?” (below) you will find detailed information on this.

At the bottom of this document you will find the last revision date. This document may be updated at any time, based on updates and technical and functional changes that we can make on this site; these updates will be valid starting from their publication on this site.

We consider the use of personal data and the right to privacy to be very important and for this reason we pay the utmost attention to the use of cookies and similar technologies. If, when browsing this site you notice cookies other than those reported in this document, or to get the updated list of EMERGENCY sites and for any questions on this subject please contact us by writing to privacy@emergency.it.

What are cookies?

A cookie is a text file that is sent from a website to the device used by the user to view it (computer, tablet, phone, etc.). The cookie is saved on the user’s device for a fixed duration (from a few minutes to several months) and can be read by the site that issued it. A cookie contains information regarding the site that issued it, about its expiration date, and specific data saved to the single cookie.

Based on their origin, cookies can be:

  • first party, that is sent directly from our site;
  • third parties, coming from other sites and sent through our site.

If we look at their purpose, cookies can be:

  • technical: they are used to perform navigation tasks or to provide a service requested by the user and are not used for other purposes;
  • analytical: they are used to gather information on the behavior of users of the site, such as the number of visits, the most visited pages, the channels of origin of visitors. We use them to collect this data in an anonymous and aggregate form;
  • profiling, sent by third parties: are the cookies used to track the user’s browsing on the web and create profiles on his/her tastes, habits, choices. Through the information contained in these cookies, for example, targeted advertising messages can be sent to the user’s device in line with the preferences already expressed by the same user in the online navigation.

Which cookies do we use and how can you check them?

Cookies for consent management

To register on your device consent to the use of “remarketing and profiling” cookies, we use a technical cookie that contains information on such consent or refusal; its absence from your browser or device is considered as a refusal to provide consent.

Origin: EMERGENCY.
How to block them: if you do not want to receive any type of cookies, you can disable them completely by accessing your browser settings (see below).

Session cookies

These cookies, necessary for accurate and safer navigation, contain codes generated by our server. They do not contain any kind of personal information and do not store visited sites; they are usually not stored permanently on the user’s device and are deleted at the end of navigation, when the browser is closed or after a short period of time.

Origin: EMERGENCY.
How to block them: if you do not want to receive any type of cookies, you can disable them completely by accessing your browser settings (see below).

Analytical cookies and statistics

These Google Analytics cookies are used to collect, in anonymised form, data on the use of the site by visitors. They allow us to know how many people visit the site, what are the most visited pages, the channels of origin, and other data on the use of site content. To learn more, we suggest you read the complete information on Google Analytics; you can express or withdraw your consent to the use of these cookies through the tools made available by the providers of these services.

Source: Google Analytics, Hotjar.

Google Analytics
Google Privacy Policy: https://policies.google.com/privacy?hl=en and https://privacy.google.com/intl/en_ALL/your-security.html
How to block them: you can use the browser add-on to disable Google Analytics, which can be downloaded from https://tools.google.com/dlpage/gaoptout?hl=en

Hotjar
Hotjar Privacy Policy: https://www.hotjar.com/legal/policies/privacy
How to block them: https://www.hotjar.com/legal/compliance/opt-out

Functionality and advertising cookies for the multimedia elements of the site

These third-party cookies are used to operate the multimedia elements on our site, such as YouTube videos, Google maps, social media sharing tools, social network widgets, the “Recaptcha” service from Google..

EMERGENCY limits itself, as a technical intermediary, to send the user such cookies, but does not manage its operations (it does not therefore have control and access to the information provided/acquired) as their functionality is the responsibility of third parties.

The data collected by third parties could be used for further purposes, including advertising. You can express or withdraw your consent to the use of these cookies through the tools made available by the providers of these services.

Source: third-party.
Information on how to control their use: use the links below.

Google Privacy Policy: https://policies.google.com/privacy?hl=en and https://privacy.google.com/intl/en_ALL/your-security.html
AddThis: http://www.addthis.com/privacy and http://www.addthis.com/privacy/opt-out
Facebook: https://www.facebook.com/policies/cookies/

Remarketing and profiling cookies

These third-party cookies allow us to provide personalised ads based on the browsing behavior of users on our site, even on external platforms such as Facebook and Instagram.

EMERGENCY limits itself, as a technical intermediary, to send the user such cookies, but does not manage its operations (it does not therefore have control and access to the information provided/acquired) as their functionality is the responsibility of third parties.

Source: third-party.
Information on how to control their use: use the links below.

Google Privacy Policy: https://policies.google.com/privacy?hl=en and https://privacy.google.com/intl/en_ALL/your-security.html
Google Ads (remarketing): Google Ads settings and Network Advertising Initiative opt-out page
AddThis: http://www.addthis.com/privacy and http://www.addthis.com/privacy/opt-out
Facebook: https://www.facebook.com/policies/cookies/
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

And if I do not want any cookies or if I want to delete them from my browser?

You can disable cookies by accessing your browser settings – when you do, remember to also delete all cookies already present, for security purposes. For instructions on how to disable cookies in the most popular browsers, please see the links provided below (links verified at the date of last update of this document):

CHROME https://support.google.com/accounts/answer/61416?hl=en
FIREFOX https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
INTERNET EXPLORER https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies
OPERA https://help.opera.com/en/latest/web-preferences/#cookies
SAFARI https://help.apple.com/safari/mac/9.0/#/sfri11471
SAFARI (iOS) https://support.apple.com/en-us/HT201265

If you disable cookies, we will not be able to guarantee the optimal functioning of the site.

To know more

If you have any doubts or questions regarding the subject or our use of cookies you can write to privacy@emergency.it.
For more information on cookies in general, you can visit www.allaboutcookies.org.

Last revision date

23 August 2019

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