Information Point for Socio-Medical Counselling in Brescia

Italy - Palermo




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Mediation and social-sanitary assistance for the foreign population of the city.

In Brescia, 19% of the resident population consists of foreigners with regular residence permits.
In the area, there are several options, both public and private and coordinated by the municipality, that offer assistance both to those who are regularly enrolled to the municipality register as well as to those who are not.

Following discussions with local institutions and associations, as well as a needs assessment, we opened an information desk to respond to the needs of cultural mediation and socio-sanitary guidance and making sure that foreigners are able to access the Italian National Health System.

The Orientation Centre was opened in agreement with ASST Brescia and thanks to the collaboration of the Municipality.

As of late September 2020 we are running a second health information point. The new help point is at La Casa del Quartiere on Via Milano, a social centre for immigrants and the most vulnerable people in society.

We have begun working with the facility to give socio-medical help and mediation in one of Brescia’s main industrial neighbourhoods, and historically one of its most working-class, but now somewhere lived in and passed through by immigrants and vulnerable people.

‘For EMERGENCY, working in Via Milano is a great opportunity to get closer to the most vulnerable people in society.’

Giulia Tomasoni, spokesman for EMERGENCY’s health point in Brescia

At the Orientation Centre, cultural mediators and volunteers from the EMERGENCY volunteer group in Brescia provide information for proper access to care and accompany foreign citizens and people in need to public facilities in order for them to overcome linguistic, cultural and logistical barriers that prevent or make access to care difficult.

All services provided at the Orientation Centre are free of charge.

Contacts and directions

EMERGENCY information point in Brescia
Vicolo delle Lucertole, 1E – 25122 Brescia
Tel: +39 030 7823511
Tel: +39 342 1830402

Opening hours
Monday, 9 am to 1pm
Wednesday, 2 pm to 6 pm
Tuesday, Thursday, and Friday, 9 am to 6 pm

How to get there
On foot: 600 meters from the station (FS and subway)
Bus: 12 – 13 Largo Zanardelli Ovest stop, then 200 meters on foot

EMERGENCY information point in Brescia
Via Milano 59, c/o La Casa del Quartiere
25126 Brescia
Tel: 030 7823511 – 342 1830402

Opening hours
Monday  2 – 18 pm
Wednesday 9 am – 1 pm

How to get there
From the station (railway and underground): no. 12 bus, stop at Via Villa Glori


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