Requirements & Conditions

For people who want to work with EMERGENCY.

Overseas projects

EMERGENCY currently has international personnel working in Afghanistan, the Central African Republic, Iraq (Iraqi Kurdistan), Sierra Leone, Sudan and Uganda.

Necessary requirements – Overseas

People who work with EMERGENCY:

  • share our mission and work towards achieving its objectives;
  • have relevant professional experience, above all in hospital settings;
  • are available for an overseas mission, usually of at least 6 months;
  • work as part of a highly specialised international team, supervising and contributing to the training of the local staff colleagues;
  • have a good level of English and/or French.

EMERGENCY also requires that all personnel:

  • respect the safety rules established by the organisation, designed to protect both the individual and the project as a whole;
  • be autonomous, flexible and capable of managing stressful situations;
  • work in accordance with the standardised clinical and operational protocols;
  • behave in an open and cooperative way, both towards the work of the team and in other areas of community life;
  • have good communication skills and a positive attitude towards training;
  • respect and take an interest in the local culture and traditions.

In some specialties and on the basis of specific agreements with university hospitals, EMERGENCY also employs junior doctors and/or resident physicians alongside the expert personnel.

Conditions and leave – Overseas

EMERGENCY offers various types of contract which include:

  • monthly salary based on a standardised salary scale for the role;
  • incentives for successive or long duration missions;
  • travel expenses, board and lodgings;
  • insurance cover (liability, health and accident insurance);
  • a period of paid leave to be taken at the end of the mission.

It will usually be necessary to ask your employer for a period of unpaid leave in order to undertake a mission.
For Italian personnel, as of May 2010 the Contratto Collettivo Nazionale di Lavoro (CCNL – national collective work contract) for the medical management of the Servizio Sanitario Nazional (SSN – Italian National Health Service), allows employees to take unpaid leave for humanitarian reasons, at the employer’s discretion.
Some EMERGENCY projects are recognised by the Italian Ministry of Foreign Affairs and the Directorate General for Development Cooperation (DGCS) meaning certain professionals can apply for a ministerial cooperation contract. This allows them a period of leave in which to undertake the mission as well as providing other legal and social security benefits.

Selection and preparation for the mission

The selection process begins with an initial evaluation of the application form. It’s important to attach a complete CV (qualifications and other training, professional responsibilities, most recent positions held…) and a brief covering letter explaining why you want to work with us.

After this first screening, candidates will usually be asked to complete an in-depth Questionnaire to assess whether their professional profile corresponds with the role we are seeking to fill. If the outcome is positive, you will be invited for one or more interviews by the Human Resources Department and the specialist sector relevant to the role. This will require a whole day and will conclude with a conversation in English or French. These selection days take place periodically at our Milan or Rome offices, based on the organisational requirements of EMERGENCY and the availability of candidates.
The primary objective of this process is to better evaluate the professional experience and aptitude of individual candidates to cover a specific role, but is also an opportunity for EMERGENCY to present the rationale, objectives and clinical results of our work to specialists in the sector.

Once selected, you join the pool of personnel suitable to work with EMERGENCY in a specific role: the organisation will offer you a mission based on the needs of the projects. If you accept the offer, arrangements for your pre-mission briefings will be agreed with you, with the aim of preparing you properly to take on your responsibilities, updating you on what is happening on the project, and handling all the organisational, logistical and contractual aspects.

For personnel who are not resident in Italy, methods of interview and selection may include: long-distance interview, the involvement of expert specialists resident in the same Country, local interview sessions…

Projects in Italy

Since 2006 EMERGENCY has been running outpatient clinics and other projects in Italy (mobile clinics, information desks…) to offer basic and specialist health care and orientation programmes to help immigrants and other people in need to access health and social services.
On the projects we operate in Italy, the paid staff (health care workers, cultural mediators, project coordinators…) work alongside unpaid volunteers who help with the running and development of the work.

Terms and conditions – Italy only

Some general requirements and, in particular, the working conditions are significantly different from those of overseas projects.
EMERGENCY asks that staff employed in the various roles are available to move around the Country according to the needs of the specific project. Regarding the conditions, EMERGENCY offers:

  • monthly salary based on a standardised salary scale for the role (only for certain positions);
  • if necessary, travel and logistical assistance to/between operational areas;
  • depending on the project, board and lodgings fully or partially provided;

further details will be provided at interview.

How to apply – all positions

Read the descriptions of the roles required for our projects on the page Who we need and, if the position is currently open, fill in the on-line application form.

If you are interested in an internship in Italy, see all the currently available positions.

For further information and inquiries (not for applications): recruiting@emergency.it.

EMERGENCY uses H1Sel e H1HRMS software by EBC Consulting for the selection process and the international staff management.

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